E-IB:Troubleshooting Tips for Ping WSDL URL (Doc ID 654979.1)

Last updated on JULY 04, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.
***Checked on currency at 04-04-2014*****

This document was previously published as Customer Connection Solution 201042964




Symptoms

Trying to provide a web service in PeopleSoft by PeopleTools>Integration Broker>Web Services>Provide Web Service. When putting the wsdl url generated into browser, some errors generated as follows.
"UserName not defined in database" or "
Integration Broker Service: Destination node does not match the local node. (158,506)" or "Unable to find a Routing corresponding to the incoming request message".
Or User PS not authorized to invoke Service Operation GETWSDL. (158,536).

The result of the WSDL is: "Integration Gateway Failed while processing the message."  The errorlog.html showed the stack trace in part as:

java.lang.NullPointerException
at psft.pt8.net.NetSession.getJoltSession(NetSession.java:715)
at psft.pt8.net.NetService.cacheRepositoryServices(NetService.java:186)
at psft.pt8.net.NetService.requestService(NetService.java:146)
at psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:348)
at psft.pt8.net.NetSession.connect(NetSession.java:377)
at psft.pt8.net.NetSession.<init>(NetSession.java:267)
at com.peoplesoft.pt.integrationgateway.framework.SessionPool.getSession(SessionPool.java:60)

Cause

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