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Troubleshooting Issues in Group Build in PeopleSoft HRMS (Doc ID 655288.1)

Last updated on DECEMBER 19, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 8.3 SP1 to 9.2 [Release 8.3 to 9]
Generic (Platform Independent)

This document was previously published as Customer Connection Solution 201044019




Purpose

This document outlines troubleshooting steps when issues are encountered in Group Build.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 A group is created but users are not able to access the new Group
 A user has been given security access to a Group, however the user is unable to access it in different areas of the application where groups can be used.
 Is it possible to create a group based on other tables? How to add more records on Record Prompt of "Group Definition" Page?
 Not able to fetch the existing Query from Query Prompt of Group Profile page.
 Launch Count and Group visualize buttons becomes display only when using some existing Queries.
 Group Build based on query not returning rows each time or some time Group Build Result is not matching with Query Result

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