ERMS8.95: Accounting Date vs. Cut off date on cancel/rebill (Doc ID 656602.1)

Last updated on JANUARY 17, 2011

Applies to:

PeopleSoft Enterprise Revenue Management Billing - Version: 8.9 and later   [Release: 8.9 and later ]
Information in this document applies to any platform.
SPECIFIC TO:´┐Ż´┐ŻEnterprise, RMS

This document was previously published as Customer Connection Solution 201049056

Symptoms


RMS8.95: We have a rate schedule with rate components marked Seasonal.  An account was converted on that rate.  The bill segment was cancelled in April.  Since then, the bill is calculating based on the accounting date instead of the cut-off date. Why?  We are thinking that since our seasonal schedule is from 11/01 - 03/31 for winter and 04/01 - 10/31 for summer, any time we cancel a bill billed in March but it did bill in April we will see this same problem.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms