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CRM: "Solution Libraries" Section not Displayed in Service Order Page (Doc ID 657191.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

PeopleSoft Enterprise CRM Integrated FieldService - Version 8.9 and later
Information in this document applies to any platform.
This document was previously published as Customer Connection Solution 201051132
***Checked for relevance on 09-Sep-2013***

Symptoms

When navigating into Field Service>Create Service Order> Solutions tab>>Advanced Search>More Search Options, "Solution Libraries" section is not displayed like in RC_CASE component.

Cause

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