CRM9.0: Display template families - the new CRM 9.0 concept (Doc ID 658514.1)

Last updated on JANUARY 05, 2015

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Employee Self Service - Version 9 and later
PeopleSoft Enterprise CRM HelpDesk - Version 9 and later
PeopleSoft Enterprise CRM Support - Customer Self Service - Version 9 and later
PeopleSoft Enterprise CRM Support - Version 9 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201056046



***Checked for relevance on 29-Mar-2013***

Symptoms

What is the functionality of Display Template Families introduced in CRM 9.0?

Cause

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