E-AS: Signon error TPESVCFAIL, TPEV_SVCFAIL, ORA-03135: connection lost (Doc ID 658691.1)

Last updated on JULY 06, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.
***Checked for relevance on 13-Sept-2013***


Symptoms

This is a timeout connection issue which can be identified in different forms:

1. User connecting to PIA, at first signon gets the following messages:

"bea.jolt.ApplicationException: TPESVCFAIL - application level service failure"

Followed by:

"SQL error. Stmt #: 865 Error Position: 0 Return: 3135 - ORA-03135: connection lost contact"


Subsequent signon attempt(s) may be successful.

2. User connecting to Application Designer in 3-tier (Application Server) gets error:

"Network API: Tuxedo conversational event occurred (tprecv: TPEV_SVCFAIL - Service failed)"



Subsequent signon attempt(s) may be successful

3. In the APPSRV.LOG the error is present as:

"GetCertificate](0) SQL error. Stmt #: 865  Error Position: 0  Return: 3135 - ORA-03135: connection lost contact"



This is found as a connection timeout issue.

Cause

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