E-IB: Get "Integration Gateway - External System Contact Error (158,10721)" with "Untrusted Server Certificate Chain" or "unknown certificate" on HTTPS URL (Doc ID 658744.1)

Last updated on DECEMBER 02, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.40 and later
Information in this document applies to any platform.
*** Latest revision/update: 12-Jan-2016 ***

Symptoms

Integration Broker being setup to send messages to a third party using an HTTPS based URL, and on trying Ping Node for the target, the below error messages appear:

1) Online on the Ping Node Results page and in the gateway error log error entry:

Integration Gateway - External System Contact Error (158,10721)

2) In the exception listed in the gateway error log (file "errorLog.html"), one of the following:

javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted Server Certificate Chain

         OR

HttpTargetConnector:ExternalSystemContactException unknown certificate

        OR on some AIX machines, which using IBM Java

 

Cause

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