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E-IB: Error "Integration Gateway - External System Contact Error (158,10721)" with "Untrusted Server Certificate Chain" or "unknown certificate" on HTTPS URL (Doc ID 658744.1)

Last updated on MAY 14, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.40 and later
Information in this document applies to any platform.

Symptoms

 

Integration Broker being setup to send messages to a third party using an HTTPS based URL, and on trying Ping Node for the target, the error messages below appear:

1) Online on the Ping Node Results page and in the gateway error log error entry:

Integration Gateway - External System Contact Error (158,10721)

2) The gateway error log ("errorLog.html") contains one of the following exceptions:

javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted Server Certificate Chain

         Or

HttpTargetConnector:ExternalSystemContactException unknown certificate

        Or, on some AIX machines that use IBM Java:

 

Changes

 

Cause

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