Phone Number Not Formatted According to the Country (Doc ID 659979.1)

Last updated on NOVEMBER 27, 2023

Applies to:

This document was previously published as Customer Connection Solution 201061691

Symptoms

After adding new phone formats for different countries through Application Designer, the application uses only the first format in the list, not the format requested. 

According to PeopleBooks: "The system formats the number based on the standard phone number format for the person's country as indicated in the address".

Where is the phone number format associated with country?

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.