My Oracle Support Banner

Phone Number Not Formatted According to the Country (Doc ID 659979.1)

Last updated on JUNE 22, 2022

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201061691


After adding new phone formats for different countries through Application Designer, the application uses only the first format in the list, not the format requested. 

According to PeopleBooks: "The system formats the number based on the standard phone number format for the person's country as indicated in the address".

Where is the phone number format associated with country?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.