Get Not Authorized or cannot add a person.
(Doc ID 660675.1)
Last updated on AUGUST 03, 2018
Applies to:PeopleSoft Enterprise CS Campus Community - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.
Get Not Authorized or Invalid Data. Cannot add a person.
Problem: When user tries to add or update a person under Campus Community, Personal Information, Add/Update a Person they get one of the following error messages:
(90,6) - [Error] - Not Authorized (-1,0)
When they click OK on that error, they get the error message :
Invalid data. No data could be found based on the required key fields passed in. (18137,1128) [Error]
(15,54) - [System] - The highlighted field is required. You must enter a value for it before proceeding. (HCR_IDENTIFICATION_SRV)
When a user clicks OK on that error, they get the error message:
Generic Service Error. (18137,9) [System]
The add/update works fine if signed in as the PS user, but does not work for their user profile.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!