CRM : How to send notification to assigned to Person (Doc ID 660815.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Employee Self Service - Version 8.9 and later
PeopleSoft Enterprise CRM HelpDesk - Version 8.9 and later
PeopleSoft Enterprise CRM Support - Version 8.9 and later
PeopleSoft Enterprise CRM Support - Customer Self Service - Version 8.9 and later
PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.9 and later
Information in this document applies to any platform.
SPECIFIC TO:  Enterprise , AAF, Term creation

This document was previously published as Customer Connection Solution 201064711




Goal

  How to send notification to assigned to person when customer fails a solution?

Solution

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