ECRM: OLM DES Weblogic start up error <BEA-101216> <Servlet: "dialogProcessor" (Doc ID 661074.1)

Last updated on JUNE 21, 2017

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9 and later
Information in this document applies to any platform.

Symptoms

 
CRM 9.0 Online Marketing Weblogic DES errors on startup after deploying the CRM 9.0 DES applications

Weblogic log file startup error exception:
<Apr 9, 2008 11:42:54 AM PDT> <Error> <HTTP> <BEA-101216> <Servlet: "dialogProcessor" failed to preload on startup in Web application: "/DCS".
java.lang.NullPointerException         at com.annuncio.util.AnnuncioProperties.getProperties(AnnuncioProperties.javANSWER:156)
        at com.annuncio.util.ApplogicsUtil.initErrorHandling(ApplogicsUtil.javANSWER:348)
        at com.annuncio.util.ApplogicsUtil.initErrorHandling(ApplogicsUtil.javANSWER:316)
        at com.annuncio.util.ApplogicsUtil.loadCampaignServerConfigParam(ApplogicsUtil.javANSWER:195)
        at com.annuncio.util.ApplogicsUtil.loadCampaignServerConfigParam(ApplogicsUtil.javANSWER:85)
        Truncated. see log file for complete stacktrace
        

Cause

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