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E-INST: Upside-Down Question Marks or Square Boxes Being Saved Instead of Quotes (Doc ID 661602.1)

Last updated on AUGUST 11, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.2 and later
Information in this document applies to any platform.
SPECIFIC TO: Enterprise, PeopleTools, Install

This document was previously published as Customer Connection Solution 201067471


"""""Reviewed for currency Nov 2010"""""
***Checked for relevance on 12-Dec-2012***

Symptoms


When a copy/paste from a Microsoft Word or Adobe PDF document is placed into a PeopleSoft field, some of the characters change after the data is saved to the database.  For example, if the specs have feet and inches in symbol (5' 6"), when the text is copied and pasted into PeopleSoft, after the transaction is saved and the transaction is retrieved or printed (SQR process), the symbols are replaced by strange characters.

Cause

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In this Document
Symptoms
Cause
Solution

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