E-AS: Unable to create PeopleSoft Ping chart (Doc ID 661959.1)

Last updated on AUGUST 31, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Sept-2013***

Symptoms


I get the following error when trying to create a PeopleSoft ping chart :

Java exception thrown: java.lang.NoClassDefFoundError:
com/peoplesoft/pt/charting/PSImagePool

Navigation : People Tools > Utilities > PeopleSoft Ping > PeopleSoft Ping Chart

Cause

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