E-CI: Component Data Corruption Caused Error "No matching buffer found for level (Doc ID 662482.1)

Last updated on MAY 10, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.
Add ***Checked for relevance on 26-May-2010***
***Checked for relevance on 30-Jan-2014***

This document was previously published as Customer Connection Solution 201070345




Symptoms

We have a 3rd party java application that uses USER_PROFILE CI to update data in PeopleSoft application. Randomly our java application is disconnected by the application server, and the error "No matching buffer found for level" is seen, as shown below in the application server log

PSAPPSRV.9686 (1066) [06/10/08 11:08:48 GetCertificate](3) Returning context. ID=IBCMGR, Lang=ENG, UStreamId=110848_9686.1066, Token=PSFT_EP/2008-06-10-06.08.48.000285/IBCMGR/ENG oQAAAAQDAgEBAAAAvAIAAAAAAAAsAAAABABTaGRyAk4AbQg4AC4AMQAwABR8PxSTGAzjrRslIIar9Zj5I8OXymEAAAAFAFNkYXRhVXicJYhBDkAwFERfEStxE001JdakxII02DuBGzqcn28mefMyD1DkmTGyb4amWhmZ2Fg4KCO7SJ04mbm4iSSCx0kHGmEvbGV/t/pbgtJpvXgHH29WC1U=
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) No matching buffer found for level. (15,26)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) ==================================================================================
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) No matching buffer found for level. (15,26)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) PSAPPSRV (9690) at Tue Jun 10 11:08:48 2008
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) Database=ECOETST9/ORACLE; ToolsRel=8.49.07; AppsRel=Financials/SCM 9.02.00.000/SP 0; AppServer=//chslx14:33100; Server=PSAPPSRV; Domain=ECOETST9; Platform=Linux
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) No metadata change in effect
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) While writing replay: Return code=0; Ok=True; DmpMgrObj=True
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) unable to create the replay file, cannot open file for writing
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0) ==================================================================================
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:48 IBCMGR@sun04-v440 PSBusComp](0)
PSAPPSRV.9690 (1061) [06/10/08 11:08:49 IBCMGR@sun04-v440 PSBusComp](1) (NET.346): Failed to execute PSBusComp request
PSAPPSRV.9690 (1061) [06/10/08 11:08:49 IBCMGR@sun04-v440](2) Service PSBusComp failed

 

NOTE: In latest PeopleTools release, e.g. PT 8.5x, this data corruption may not cause a tools crash, but the error message "No matching buffer found for level" will still be shown.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms