ECRM: You are not authorized to run process type Application Engine and process

(Doc ID 662788.1)

Last updated on FEBRUARY 20, 2017

Applies to:

PeopleSoft Enterprise CRM Sales - Version 8.4 to 9.2 [Release 8.4 to 9]
Information in this document applies to any platform.

Information in this document applies to any platform.




This document was previously published as Customer Connection Solution 201071304


Symptoms


When trying to run Step # 4 (Generate Worksheets) from Sales > Reorganize Territories, the following errors appear:

"You are not authorized to run process type Application Engine and Process Name RSF_TR_REORG. (65,8)."

"Unable to successfully retrieve information for Process Name RSF_TR_REORG with Process Type Application Engine. (65,150) FUNCLIB_RSF.RUN_CNTL_ID.FieldFormula Name:schedule_reorg_prcs PCPC:1827 Statement:22"

Cause

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