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Exteral Award Load Error Message 616 - 'The sum of scheduled disbursements does not equal the total award amount' (Doc ID 662982.1)

Last updated on SEPTEMBER 26, 2021

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

When running the external award load process, batch or on-line, one or more awards fail to load. The error code is 616 - "The sum of scheduled disbursements does not equal the total award amount". 

The issue can be reproduced with the following steps:

  1. Load awards to staging, such as via Financial Aid > Awards > External Awards > Process External Award File > External Award Staging Process.
  2. Run the process in batch via Financial Aid > Awards > External Awards > Load External Awards > Load External Awards. 
  3. Review results for any individual student on Financial Aid, Awards, External Awards, Manage Student External Awards, External Awards, 'Status' tab; note link with code 616, and click to see message detail. 

Cause

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In this Document
Symptoms
Cause
Solution

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