My Oracle Support Banner

E-IB: All Service Operations Stuck in NEW Status After running AppMsgPurgeAll.dms Script (Doc ID 664231.1)

Last updated on FEBRUARY 14, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201076044


*** ***
***Checked for relevance on 02-JUL-2013***
***Checked for relevance on 16-Dec-2014***
***Checked for relevance on 16-May-2016***
***Checked for relevance on 27-Nov-2017***

Symptoms

Applies to All PeopleTools releases 8.x

After having run AppMsgPurgeAll.dms script to clear the runtime and archive messaging transactions tables in the database, all messages / service operations triggered later are stuck in NEW status.

Changes

Have run AppMsgPurgeAll.dms script to purge all messaging tables.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.