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E-IB: All Service Operations Stuck in NEW Status After running AppMsgPurgeAll.dms Script (Doc ID 664231.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201076044

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***Checked for relevance on 02-JUL-2013***
***Checked for relevance on 16-Dec-2014***
***Checked for relevance on 16-May-2016***
***Checked for relevance on 27-Nov-2017***


Applies to All PeopleTools releases 8.x

After having run AppMsgPurgeAll.dms script to clear the runtime and archive messaging transactions tables in the database, all messages / service operations triggered later are stuck in NEW status.


Have run AppMsgPurgeAll.dms script to purge all messaging tables.


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