When Hiring an Applicant with License Information through Manage Hires, Error: "Generic Service Error (18137,9)"

(Doc ID 664325.1)

Last updated on MAY 05, 2016

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 8.9 and later
PeopleSoft Enterprise HRMS Human Resources - Version 8.9 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201076293



Symptoms

ISSUE 1:
When you hire an applicant from the Manage Hires page and the applicant has License data, the following email is sent:

"Accomplishment: License and Certifications:
Generic Service Error (18137,9)
Not Authorized
Not Authorized (90,6)
Invalid data. No data could be found based on the required key fields passed in. (18137,1128)"

ISSUE 2:
When you save Profile data through Manage Hires page, the following errors are sent in an email:

Prior Work Experience:
Start Date must not be later than End Date.
Start Date must not be later than End Date. (1000,118) Start Date must not be later than End Date. (1000,118) --- Start Date is later than End Date.

Change one or both dates.
Error saving Component Interface. {%1}
Error saving Component Interface. {HHR_PRIOR_WORK_EXP_SRV} (91,37) Error saving Component Interface. {HHR_PRIOR_WORK_EXP_SRV} (91,37) --- An error occurred while saving the Component Interface. The most likely cause is that required fields were uninitialized, or that the business logic enforcement written in PeopleCode returned an error. Start Date must not be later than End Date. (18201,3)


Cause

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