E-REN: Can't Start REN Server after Installing SSL: "error loading certificate" or "error loading private key"

(Doc ID 664327.1)

Last updated on MARCH 13, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

After installing a digital certificate for REN SSL, the PSRENSRV process fails when starting the application server domain. One of the following errors is logged to <PS_HOME>/appserv/<DOMAIN_NAME>/LOGS/PSRENSRV_MMDD.LOG:

Error 1
------------
10384.12776 [22/Jun/2010 00:02:08](ERROR) nsopenssl: error loading certificate file "E:\psoft\cs90prd\appserv\CS90PRD\psrenserver\modules\nsopenssl\cs90prdRen.pem" The public key in the certificate not match the corresponding private key. Check for possible duplicate Root Certificate.
10384.12776 [22/Jun/2010 00:02:08](ERROR) failed to initialize ssl driver.
10384.12776 [22/Jun/2010 00:02:08](ERROR) modload: failed to load

-OR-

Error 2
-----------
5584.2940 [17/Jun/2008 10:56:53](Notice) nsopenssl: SockServerCertFile = D:\PSOFT\appserv\HR\psrenserver\modules\nsopenssl\rencert.pem
5584.2940 [17/Jun/2008 10:56:53](ERROR) nsopenssl: error loading certificate file "D:\PSOFT\appserv\HR\psrenserver\modules\nsopenssl\rencert.pem"

-OR-


Error 3
-----------
21711.2 [17/Feb/2009 10:27:10](ERROR) nsopenssl: error loading private key file "/psoft/appl/hrms1d/HR/hrsdrm1d/psrenserver/modules/nsopenssl/rencert-key.pem"

-OR_

  

Cause

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