E-INST: Application CD install fails on Red Hat Linux 5.0

(Doc ID 664845.1)

Last updated on JULY 15, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Linux x86-64
Linux x86

This document was previously published as Customer Connection Solution 201077930




Symptoms

When installing the Application CD after installing PeopleTools 8.49 CDs on Red Hat Linux 5, the screen goes back to a command prompt after InstallShield launches and Enter is pressed after seeing Press 1 for Next, 3 to Cancel or 4 to Redisplay [1].

JRE is 1.5 and export display=0.0 are in effect.

The install log file shows the following:

for JVM: Sun Microsystems Java Development Kit (JDK) 1.4.X for Linux
/apps/beatux91/tuxedo91/bin/java does not exist
A suitable JVM could not be found. Please run the program again using the option -is:javahome

Running the program with -is:javahome pointing to either java 1.4 or 1.5 produces the same results.

Note:  This applies to HRMS 8.9, Portal 9.0, FSCM 9.0 and potentially other installation CDs created with versions of JRE previous to 1.5.

Cause

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