E-REN: REN Server Ping Test Fails with 'init-tunnel' error after Sophos Anti Virus Software Update
(Doc ID 664869.1)
Last updated on JANUARY 09, 2020
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.4 to 8.54 [Release 8.4]
Information in this document applies to any platform.
After applying a Sophos Anti-Virus update to desktop, REN Server Ping test fails with the error below:
The issue occurs only on browsers where the Sophos browser plug-in is used (typically IE browsers)
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