E-PC: Unable To View A Files Of Office 2007 Including DOCX File After Upload (Doc ID 664925.1)

Last updated on AUGUST 08, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

Symptoms

After user attaches a Office 2007 Documents including Word 2007 and Excel 2007, they are not able to view the files. Sometimes the files open as zip files

Cause

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