E-PORTAL: Enterprise Portal Pagelet Wizard is Missing the Toolbar for Editing RTE Text After Upgrade (Doc ID 751186.1)

Last updated on MARCH 11, 2015

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

There is no tool bar for HTML text in pagelet wizard:
After upgrade Peopletools from 8.46 to 8.49, the HTML data type in pagelet wizard does not show the toolbar that allows to bold, centre etc. the RTE text field.

ERROR
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None

STEPS
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By following these steps the issue can be reproduced:
1. Navigate to PeopleTools > Portal > Pagelet Wizard
2. Create a new Pagelet ID
3. At step 2, choose HTML data type

Cause

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