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E-REN: Running Report to Window Loops or Flashes, and Report is Never Displayed, when using IE Browser with Trusted Zones Configured (Doc ID 755529.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 to 8.53 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 30-Sep-2013***

Symptoms

In your PeopleSoft environment, the REN server and Web Server are on different machines.  The REN server ping test is successful.  However, when you run a report to window from an Internet Explorer (IE) browser, the following occurs:
- First the REN window "flashes" or "loops" and you may see multiple url addresses flash at bottom of page. You may also see 'Error on Page' messages flash on bottom of page.
- On some browsers, the flashing may never stop. Or it may get to the 'Queued' Window, but never display the report.  On other browsers, the following IE error message may be displayed:

 

 

The report still completes successfully despite the fact that it is not displayed to window, and you are able to view the report via Process Monitor.

Also, you will find that the "Report to Window" functionality runs fine if using a non-IE browser such as Mozilla Firefox.

Changes

Use of new browser, or change to existing browser 'security zone' settings

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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