E-AS: PSAPPSRV servers stay in IDLE status and no longer run new requests. Clients show Busy/W status. (Doc ID 758400.1)

Last updated on OCTOBER 14, 2013

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.
***Checked for relevance on 14/10/2013***


Symptoms

The Application server Domain starts to queue requests for PSAPPSRV. The psadmin Server status shows PSAPPSRV processes are IDLE. The psadmin Client status shows that many clients are in a Busy/W state. The Appserver is not processing new requests.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms