Benefits Administration Error: Enrollment Run Control Missing for Operator ID () and Batch Run ID () (Doc ID 778786.1)

Last updated on JUNE 07, 2016

Applies to:

PeopleSoft Enterprise HRMS Benefits Administration - Version 8 and later
Information in this document applies to any platform.

Symptoms

Benefits Administration Open Enrollment Information Center > Troubleshooting Benefits Administration > Troubleshooting Benefits Administration Errors

When running Benefits Administration (PSPBARUN), an error is encountered:

ERROR
-----------------------
Enrollment Run Control Missing for Operator ID () and Batch Run ID ().

This message in found after clicking view/log/trace-message log.
In the message log on the details page, it can also be seen this process is "initiated" or "processing" but no longer running.

Cause

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