When Using "Verify Employee ID" on Prepare for Hire Page, Message Displays: "An Error Has Occurred."

(Doc ID 778856.1)

Last updated on APRIL 21, 2016

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version: 8.9 and later   [Release: 8.9 and later ]
PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version: 8.9 and later    [Release: 8.9 and later]
This problem can occur on any platform.


Getting message "An error has occurred" when clicking on verify employee id in Prepare for Hire page

Steps to Replicate:
Navigate to Recruiting > Find Applicants

Select an applicant who is in "071-offer accepted" disposition

Using the Take Action drop down, select "Prepare For Hire"

On the "Prepare For Hire" page select the Verify Employee id link

Eventually it will time out and give the message "An error has occurred on page" error. 


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