When Using "Verify Employee ID" on Prepare for Hire Page, Message Displays: "An Error Has Occurred." (Doc ID 778856.1)

Last updated on APRIL 21, 2016

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version: 8.9 and later   [Release: 8.9 and later ]
PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version: 8.9 and later    [Release: 8.9 and later]
This problem can occur on any platform.

Symptoms

Getting message "An error has occurred" when clicking on verify employee id in Prepare for Hire page

Steps to Replicate:
=============
Navigate to Recruiting > Find Applicants

Select an applicant who is in "071-offer accepted" disposition

Using the Take Action drop down, select "Prepare For Hire"

On the "Prepare For Hire" page select the Verify Employee id link

Cause

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