After a help desk case is successfully closed, is there a Help Desk survey that can be sent to the user? (Doc ID 779854.1)

Last updated on NOVEMBER 18, 2015

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.9 and later
PeopleSoft Enterprise CRM HelpDesk - Version 8.9 and later
PeopleSoft Enterprise CRM Support - Version 8.9 and later
Information in this document applies to any platform.
***Checked for relevance on 21-Feb-2013***

Goal

After a help desk case is successfully closed, is there a Help Desk survey that can be sent to the user ?

Solution

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