E:AWE - 9.0 Worklist Email Hyperlink Using Portal URI Instead of EMP_SERVLET Value With Approval Framework Email Notification (Doc ID 779856.1)

Last updated on JULY 01, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.
***Checked for relevance on 22-JAN-2012***

Symptoms

ISSUE STATEMENT
---------------
Portal URI value is showing as the URL in Approval Framework (AWE) Email Notifications, instead of the value configured for the EMP_SERVLET URL.
 
ACTUAL BEHAVIOR
---------------
URL in AWE Email Notification is Portal URI value.
 
EXPECTED BEHAVIOR
---------------
Expected URL in AWE Email Notification to be value set for EMP_SERVLET URL in PeopleTools.
 
ENVIRONMENT
---------------
PeopleTools Version;  > PT 8.49
Application Release & Bundle:  < FSCM 9.0

 
STEPS
---------------
The issue can be reproduced with the following steps:
1. Set EMP_SERVLET URL under PeopleTools,
2. Submit 9.0 AWE Transaction.
3. Observe URL in generated email notification.

 

Cause

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