E-PORTAL: Overwriting Existing Content Reference With New Values Causes "You are not authorized to access this component (40,20)." Error. (Doc ID 780694.1)

Last updated on JULY 08, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.40 to 8.49 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 08-JUL-2014***

Symptoms

For example when attempting to access a Content Reference in Enterprise Portal 9 which points to a component page in Campus Solutions 9 (or other PeopleSoft Content Provider) in a TEST environment, the following error occurs. The page is still accessible directly through Campus Solutions.  The page is accessible with the same ID when access directly through Campus Solutions.


ERROR
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"You are not authorized to access this component (40,20).

STEPS
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By following these steps the issue can be reproduced:
1. Login to Enterprise Portal
2. Navigate to the menu item which points to the Content Reference.

Changes

Modify a working Content Reference to point to a different component.  Most frequently in Enterprise Portal where the Content Reference (CRef) points to a component in a PeopleSoft content provider application

Cause

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