CRM ERMS: RB_MAILREAD Process Failure Inactivates the Mailbox/es
(Doc ID 784245.1)
Last updated on MAY 02, 2017
Applies to:PeopleSoft Enterprise CRM Multichannel Communications - Version 9 to 9 [Release 9]
Information in this document applies to any platform.
CRM: ERMS: If the RB_MAIL_READ process fails, it inactivates the mailbox. The mailbox then has to be manually turned on. Is there a way to keep the mailboxes Active all the time, even if the process fails (goes to NO SUCCESS)
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