E-REN: REN Server Fails to Start with (ERROR) modload: failed to load '/peoplesoft/psoft/TSTH/hr910/bin/librencluster.so': 'Ns_ModuleInit' returned -1 (162,2064) and failed to load and init module 'nsknc' from '/peoplesoft/psoft/TSTH/hr910/bin/librenclust (Doc ID 785511.1)

Last updated on FEBRUARY 08, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.46 to 8.55 [Release 8.4]
Generic UNIX

Symptoms

When running a REN Server Ping/Buffer Test the browser gives "Page Cannot be Displayed" or "Error 404-Not Found" error. The REN server log (PSRENSRV_mmdd.LOG), shows there are 'HOST_NOT_FOUND' errors when starting the REN server, causing it to immediately shut down.

You may see this errors

29545.2 [12/Nov/2011 09:47:59](WARN) dns: getaddrinfo failed failed, error = HOST_NOT_FOUND
29545.2 [12/Nov/2011 09:47:59](ERROR) not found on DNS. (162,2013)
29545.2 [12/Nov/2011 09:47:59](ERROR) modload: failed to load '/peoplesoft/psoft/TSTH/hr910/bin/librencluster.so': 'Ns_ModuleInit' returned -1 (162,2064)
29545.2 [12/Nov/2011 09:47:59](ERROR) modload: failed to load and init module 'nsknc' from '/peoplesoft/psoft/TSTH/hr910/bin/librencluster.so' (162,2060)
29545.2 [12/Nov/2011 09:47:59](Notice) nsmain: PeopleSoft PSRENSRV 8.51.13 started
29545.2 [12/Nov/2011 09:47:59](Notice) nsmain: security info: uid=208, euid=208, gid=1002, egid=1002
29545.2 [12/Nov/2011 09:47:59](Notice) nsmain: PeopleSoft PSRENSRV 8.51.13 stopping


Or this error (for older PeopleTools versions):

Cause

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