E-IB: Java Exception thrown: Java.net.socketTimeoutException (Doc ID 786823.1)

Last updated on MAY 19, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Sep-2012***
***Checked for relevance on 19-May-2016***

Symptoms

An Asynchronous Message being sent to a 3rd party errors out with the error:

"PSPUBHND_dflt.6344 (10) [02/13/09 10:15:30 PubConProcess](1) (JNIUTIL): Java exception thrown: java.net.SocketTimeoutException: Read timed out"

Upon further investigation, the Asynchronous Message does get sent to the 3rd party but it is the response back to PeopleSoft from the 3rd party that is failing. So the system fails to identify that the Message was indeed sent.

 
Another time when attempting to PING the third party external node, the error:
"Integration Gateway - External System Contact Error (158,10721)" would appear. Which was associated with the MsgLog.html error:  "Host could not be resolved. "

Cause

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