E-FTP: Remote desktop administration causing file attachment failures (Doc ID 790576.1)

Last updated on JANUARY 04, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.
***Checked for relevance on 13-JUN-2012***

Symptoms

On the user side:

In the Application Server log:

Service FileAttach FAILED due to missing SQL commit
Service FileAttach failed

The issue described here is specific to if Terminal Services/Remote Desktop is used to start/stop the Application Server domains.  To confirm if the problem is being described here is experienced, check that:

If Remote Desktop is not involved here, please see Notes 654129.1 and 660252.1 as the issues described there can cause the same errors.

Cause

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