E-PORTAL: Minimize And Expand Buttons Pagelets Causes Double Header and Double Menu (Doc ID 791048.1)

Last updated on AUGUST 01, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 to 8.49 [Release 8.4]
Information in this document applies to any platform.
Checked for relevance on 12-04-2012


Symptoms

In the PeopleSoft Portal on 8.49 PeopleTools, when a user attempts to minimize or expand a pagelet on the homepage (any pagelet, including the Left Hand Navigation Menu), the following occurs:

ACTUAL BEHAVIOR
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The Homepage loads into the target area of the template. This effectively duplicates or doubles the header and left hand navigation.


EXPECTED BEHAVIOR
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The pagelet to minimize and remain on the Portal Homepage.


STEPS
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By following these steps the issue can be reproduced:
1. Login to the application as a user.
2. Minimize any of the pagelets on the homepage (e.g. Left Hand Navigation Menu)

Changes

The Portal Application having the problem has typically been Upgraded recently or Moved / Migrated / Cloned.

Cause

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