E-PORTAL: Minimize And Expand Buttons Pagelets Causes Double Header and Double Menu

(Doc ID 791048.1)

Last updated on AUGUST 01, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 to 8.49 [Release 8.4]
Information in this document applies to any platform.
Checked for relevance on 12-04-2012


In the PeopleSoft Portal on 8.49 PeopleTools, when a user attempts to minimize or expand a pagelet on the homepage (any pagelet, including the Left Hand Navigation Menu), the following occurs:

The Homepage loads into the target area of the template. This effectively duplicates or doubles the header and left hand navigation.

The pagelet to minimize and remain on the Portal Homepage.

By following these steps the issue can be reproduced:
1. Login to the application as a user.
2. Minimize any of the pagelets on the homepage (e.g. Left Hand Navigation Menu)


The Portal Application having the problem has typically been Upgraded recently or Moved / Migrated / Cloned.


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