E-REN: When Using REN Functionality on IE7 Browser, get Certificate Error Messages and "Unable to connect to the RenServer" Error (Doc ID 800841.1)

Symptoms

When using any REN functionality such as running a report to window or running a REN server ping test, the IE7 browser displays a message that there is a problem with the website's security certificate.

You may also receive a pop-up window with message "Unable to Connect to RenServer"

Steps
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1. Open IE7 browser
2. Run a report to window (or run any other process requiring REN functionality)
3. You may receive message "There is a problem with this website's security certificate" or this message may be displayed at top of page:
"To help protect your security, Internet Explorer has blocked this website from displaying content with security certificate errors. Click here for options."
4. You may also receive a pop-up message with error "Unable to connect to the Ren Server".

If running a report to window using a browser other than IE7, you get a pop-up message about certificate mismatch, but you are able to click 'ok' and still get the report. When using browser other than IE7, any report run after the initial pop-up message, will work without the pop-up warning.

Cause

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