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CRM: Order Goes on Hold with "Credit Card Authorization Failure - Interlink Error" (Doc ID 800866.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise CRM Order Capture - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.


Order goes on HOLD with the following hold error:
"Credit Card Authorization Failure. Interlink Error. This error is thrown by the credit card interface while processing a transaction."

- The order cannot be overridden and submitted, as the same error occurs again. 

Sequence of Events:


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