E-TUX: bea.jolt.ServiceException: bea.jolt.JoltRemoteService(ICPanel)call(): Timeout\nbea.jolt.Sessi onException: Connection recv error\nbea.jolt.JoltException: [1] NwHdlr.recv(): Timeout Error (Doc ID 806583.1)

Last updated on JUNE 02, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 to 8.50 [Release 8.4]
PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.54 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on July 20 2014***


Goal

How do we take care of this error message? Sometimes it is seen on the login page, not allowing to log in, or when there is no response from the web server. Also it may be seen in the PIA_stderr and PIA_Servlets logs.

bea.jolt.ServiceException: bea.jolt.JoltRemoteService(ICPanel)call(): Timeout\nbea.jolt.SessionException: Connection recv error\nbea.jolt.JoltException: [1] NwHdlr.recv(): Timeout Error
A Jolt error has occurred while communicating with the Application server.  Cancel the current operation and retry.  If the problem persists contact your system administrator. Error Code:100
Application Server last connected //<xxxx.xxxxx.com> bea.jolt.ServiceException: bea.jolt.JoltRemoteService(ICPanel)call(): Timeout\nbea.jolt.SessionException: Connection recv error\nbea.jolt.JoltException: [1] NwHdlr.recv(): Timeout Error
        at bea.jolt.JoltRemoteService.call(JoltRemoteService.java(Compiled Code))
        at bea.jolt.JoltRemoteService.call(JoltRemoteService.java(Inlined Compiled Code))
        at psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java(Compiled Code))
        at psft.pt8.net.NetService.requestService(NetService.java(Compiled Code))
        at psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java(Compiled Code))
        at psft.pt8.jb.JBEntry.processRequest(JBEntry.java(Compiled Code))
        at psft.pt8.psc.onActionGen(psc.java(Compiled Code))
        at psft.pt8.psc.onAction(psc.java(Compiled Code))
        at psft.pt8.psc.service(psc.java(Compiled Code))
        at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code))
        at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java(Inlined Compiled Code))

Solution

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