E-PIA: Deep Link URL: Invalid Login Message Received and Subsequent Login Goes to Homepage (Doc ID 808746.1)

Last updated on APRIL 21, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 to 8.49 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 22-May-2013***

Symptoms

When attempting to access a direct URL link to a component page with a PeopleSoft system, the following occurs:

The User is presented with a logon screen and subsequently taken to the home page. The signon screen displays the error "Your user id and password are invalid".

Deep linking to a particular page should allow a logged in user direct access or after signing in, and take the user to that page. Deep linking currently doesn't work.

ERROR
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Your user id and password are invalid

STEPS
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By following these steps the issue can be reproduced:
1. Navigate to a component page.
2. Save that URL bookmark.
3. Signout and close the browser
4. Use the bookmark or paste the URL from step 2.

Cause

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