E-PRCS: Master Scheduler Crashes At Startup: Error "Unhandled Exception Occurred. Writing Crash Dump to PSMSTPRC"
(Doc ID 811813.1)
Last updated on APRIL 04, 2025
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.47 to 8.51 [Release 8.4]Information in this document applies to any platform.
Unable to start the Master scheduler, Crashes with Dump File created.
Unable to start the Master scheduler to run reports.
Symptoms
When trying to start the Master Scheduler service for the first time on one Process Scheduler, it crashes with error:
"Job Process Name is not found in the Job Definition Table
PSMSTPRC.Unhandled exception occurred. Writing crash dump to PSMSTPRC.28037/dump".
Changes
No changes made, trying to start for the first time.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |