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Synchronization from CRM to HRMS for Person Data (Doc ID 813208.1)

Last updated on DECEMBER 10, 2019

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.


For service operations PERSON_BASIC_FULLSYNC and PERSON_BASIC_SYNC,  the data flows from HRMS to CRM so that CRM is updated with HRMS Person data.

What if it is necessary to update HRMS with CRM Person data?

Can the service operations be configured to send the messages in the other direction (PSFT_CRM to PSFT_HR) to achieve this?


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