E-REN: REN Server Ping Test Fails with Error "init-tunnel failed to transmit after delay of X sec's" when Using Load Balancer or Non-Supported RPS (Doc ID 833014.1)

Last updated on JANUARY 24, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 to 8.52 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 16-Nov-2010***


Symptoms

When using a Load Balancer (LB) or non-supported Reverse Proxy Server (RPS) in front of the REN server, the REN ping test fails with this message:

init-tunnel failed to transmit after delay of 4 secs
init-tunnel failed to transmit after delay of 8 secs
init-tunnel failed to transmit after delay of 12 secs
etc. etc.

Cause

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