ECRM: The Defaults for Your Call Center Could Not Be Found (17831,5219)
(Doc ID 842717.1)
Last updated on NOVEMBER 18, 2019
Applies to:
PeopleSoft Enterprise CRM HelpDesk - Employee Self Service - Version 8.9 to 9 [Release 8.9 to 9]Information in this document applies to any platform.
Symptoms
While trying to create a Self-service case the user gets the following error.
" The defaults for your Call Center could not be found. (17831,5219)"
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |