CRM - How to limit the size of an attachment for a note? (Doc ID 845049.1)

Last updated on FEBRUARY 02, 2017

Applies to:

PeopleSoft Enterprise CRM Support - Version 8.4 to 9.2 [Release 8.4 to 9]
Information in this document applies to any platform.

Goal

In CRM, when navigate to Support > Update Support Case and select any case, it opens the Case page (RC_CASE_SW page). When click on the “Notes and Attachments” tab (it opens the RC_CASE_NOTE page), enter some text in the “Summary” and “Details” fields, save the page then click on the “Attach a File” button to select a file and upload it, there is no option to limit the size.

How can the size of attachment be set?

Solution

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