CRM 8.9: Method WorkforceEIPSave Preventing Compilation of FUNCLIB_EOEIP.SUBSCRIBE_MSG_PC.FieldFormula (Doc ID 853531.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

HR 8.9, Tools 8.48.19
CRM 8.9, Tools 8.46.06 (prior to CRM 8.9 Bundle #19)

Subscription of WORKFORCE_SYNC messages is failing on the CRM system due to the following error being generated:
PeopleCode compile error(Wrong number of parameters(2,16))) for program FUNCLIB_EOEIP.SUBSCRIBE_MSG_PC.FieldFormula

The issue can be reproduced at will with the following steps:

  1. Setup PERSON_BASIC_SYNC and WORKFORCE_SYNC integration between HR and CRM.
  2. In the HR system, change the job data for a worker so the WORKFORCE_SYNC message is triggered and sent to CRM.
  3. In the CRM system, check the Subscription Contract Errors section to confirm the error has occurred.

Cause

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