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TL9: Manager Self Service Timesheet Performance Issue. (Doc ID 857761.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

Statement of what the issue is
(Case without error):
When attempting to open a time sheet from Manager Self Service, the page takes around 2-3 mins to open.

Expected Behavior:
Time sheet should open in an acceptable time frame based on the number of rows being pulled.

Actual Behavior:
When attempting to open Time sheet the page takes more than the expected time frame.

Steps to Recreate:
1.Go Manager Self service> Time management> Time reporting> Timesheet> get employees
2. ( we get list of employee)> now select one employee when it tries to open the timesheet for one employee then the performance issue occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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