ELM 9.0: PERSON_BASIC_FULLSYNC and WORKFORCE_FULLSYNC Transaction Data Not Loaded to ELM Staging Tables (Doc ID 857801.1)

Last updated on APRIL 01, 2016

Applies to:

PeopleSoft Enterprise ELS Enterprise Learning Management - Version 9 and later
Information in this document applies to any platform.

Symptoms

In ELM 9.0 environment after configuring Service Operations and running fullsync processes for PERSON_BASIC_FULLSYNC and WORKFORCE_FULLSYNC,  messages are in Done status on HRMS 9.0, however, PERSON_BASIC_FULLSYNC and WORKFORCE_FULLSYNC messages are received on the ELM instance but not loaded into ELM Staging tables for Person Data or Workforce Data.

Cause

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