SFPGLINT Process Fails With Unique Constraint Error on PS_ITEM_SF_GL_HIST (Doc ID 859503.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 8.9 and later
Information in this document applies to any platform.
Checked for currency, June 29, 2011.


Symptoms

The GL Interface process (SFPGLINT) on production Campus Solutions fails with the following error:
ERROR
-----------------------
INSERT ITEM SF HIST (DUPL KEY)
With Return Code: 00805
Error Message : ORA-00001: unique constraint (SYSADM.PS_ITEM_SF_GL_HIST) violated


Error W/ GL Interface program

BUSINESS IMPACT
--------------------------
All accounting line information for the three colleges experiencing this error will not have been completed. The accounting lines are sent to Financials for processing in the General Ledger. General Ledger information will not be current.

STEPS
-----------------------
By following these steps the issue can be reproduced:
1. Navigate to Student Financials, GL Interface, Generate Accounting Entries;
2. Select a run control;
3. Enter the Student Financials Business Unit of an affected college, a Journal Template, and a Term Value;
4. Submit the job to the process scheduler.

Cause

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