EBI8.9+: Which Vertex O Series Releases are Supported for PeopleSoft Releases 8.9 and 9.0?

(Doc ID 889769.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.
*** Proactive Support Update 27-Jul-2011 ***
***Checked for relevance on 23-Mar-2011***
***Checked for relevance on 08-Oct-2013***

Goal

PeopleSoft Billing Home 1329649.1 > 889769.1

Question 1:
I know Vertex O Series version 2.2 is published as an Oracle Validated Integration with PeopleSoft FSCM 8.9, but does PeopleSoft also
support Vertex O Series version 4.1 and 5.0 with FSCM 8.9 or FSCM 9.0?

Vertex says that there have not been any changes to the PeopleSoft Service Operations GET_VERTEX_TAXAREA_REQ, DO_VERTEX_TAXCALC_REQ request and response
messages used by PeopleSoft in 8.9 or 9.0, which are used to send and receive the tax relevant data elements to and from Vertex O Series versions
2.2, 4.1 and 5.0.

Question 2:
If I have an issue with PeopleSoft 8.9 or 9.0 and use Vertex O Series version 4.1 or 5.0, will PeopleSoft still help me with my
issues ? What sort of support can PeopleSoft provide to determine if my issue is with the PeopleSoft application or the Vertex application?

Solution

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