My Oracle Support Banner

EBI8.9+: Which Vertex O Series Releases are Supported for PeopleSoft Releases 8.9 and 9.0? (Doc ID 889769.1)

Last updated on JANUARY 22, 2020

Applies to:

PeopleSoft Enterprise SCM Billing - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.
*** Proactive Support Update 27-Jul-2011 ***
***Checked for relevance on 23-Mar-2011***
***Checked for relevance on 08-Oct-2013***


Question 1:
I know Vertex O Series version 2.2 is published as an Oracle Validated Integration with PeopleSoft FSCM 8.9, but does PeopleSoft also
support Vertex O Series version 4.1 and 5.0 with FSCM 8.9 or FSCM 9.0?

Vertex says that there have not been any changes to the PeopleSoft Service Operations GET_VERTEX_TAXAREA_REQ, DO_VERTEX_TAXCALC_REQ request and response
messages used by PeopleSoft in 8.9 or 9.0, which are used to send and receive the tax relevant data elements to and from Vertex O Series versions
2.2, 4.1 and 5.0.

Question 2:
If I have an issue with PeopleSoft 8.9 or 9.0 and use Vertex O Series version 4.1 or 5.0, will PeopleSoft still help me with my
issues ? What sort of support can PeopleSoft provide to determine if my issue is with the PeopleSoft application or the Vertex application?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.