E-REN: "Page cannot be displayed" Error when Running Ping Test and "Unable to Connect to RenServer" Error when Running Report to Window (Doc ID 945025.1)

Last updated on MAY 27, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a REN server ping test, you get error:
        The page cannot be displayed

If running a report to window, it fails with error:
       Unable to connect to the RenServer.

Cause

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